• Microsoft Care Direct is a consumer (end-user) only repair booking service. Retailers (on behalf of consumers) should book repairs via account login access. To request an account click here.

Step 1 - Your details

* indicates the mandatory fields  
First Name *
Last Name *
Email address *
Contact number *
  Note: Contact number format should be 0*********
Return postal address *
Country *
Note: This address will be used to return your Microsoft product.
Postcode *
Suburb *